Testimonials

From viewing to completion of property purchase Cross Keys have been exceptional. Team members were friendly, helpful and supportive throughout the process. Communication and advice was excellent. I am so grateful and would highly recommend their services

Ginette Sadler

Cross Keys replied:

Hi Ginette, thank you for such a kind review. Myself and Team are thankful for the review. We wish you all the best in your new home.

Me and my boyfriend moved into a flat this week. Amy helped us through the whole process. She showed me around the flat, helped us with documents, and was always there for any questions we had. She was incredibly sweet, kind, and helpful, and gave us lots of advice and help that we really really appreciated as first time tenants. A lot of Lettings agents and agencies often seem a little disinterested or condescending, but Amy was so lovely and down-to-Earth, and she really looked after us.

Penelope Beretta

Cross Keys replied:

Hi Penelope,

Thank you for leaving such a lovely review! I hope you and Ben are happy in your new home 🙂

Amy

Fiona was truly incredible, after bad experiences with previous agents, it was so refreshing to be welcomed by Fiona with such a friendly relaxed approach. She was super super helpful in our journey leading to our application being approved, we truly cannot be more thankful.

Ashley

Cross Keys replied:

Hi Ashley and Demi, Thank you for leaving such a lovely review. We cannot wait to hand over the keys to your new property, in readiness to welcome your new arrival. Thank you!

I cannot speak highly enough of the service and communication from this company. We researched several agents before engaging Cross Keys and I am incredibly grateful that we chose such a professional and caring team. Our journey has not been smooth due to issues with our purchasers, however that is when you find out what your agents are made of! Constant and prompt communication, a real interest in the problems and issues that we have faced and real support to deal with those issues and reassure us along the way. Both Jack and Fiona have been incredible in every respect. Do not hesitate to engage this wonderful company – you will not be disappointed!

Anita Johnson

Cross Keys replied:

Hi Anita, Thank you so much for such a kind review. Myself and Jack really do appreciate this , so thank you again.

Great support from Fiona and Jo in getting our sale over the line. Their efforts were invaluable in getting complete transparency and important updates during the process when at times it seemed the sale was grinding to a halt.

Nigel

Cross Keys replied:

Hi Nigel, Thank you for your kind words. All the best.

This has been an excellent experience for me, as a new client to letting, the team at Cross Keys Estates have been first class from first contact to completion of my letting. From locating a property to view, an initial email and first contact with an agent, I felt valued straight away. The viewing was arranged and carried out in an efficient and friendly way. From then all contact has been wonderful, efficient and even small queries have been dealt with as nothing it seems is too much trouble. Personal contact with Lynne and Jo has been pleasant and friendly. Administration matters dealt with by Craig and Jackson have been clearly communicated and again dealt with in an efficient way. From my experiences with other agencies I can say that the team at Cross Keys are friendly, efficient and totally professional, they set a standard that others should aspire to.

Robert Miller